Measuring the impact

The GP down south team don’t often get the opportunity asses the impact they make on lives every day.  Our staff do what they do because they believe in helping others and believe in their community. 

At the recent Organisation Development Day, staff came together to hear how we impact lives across the programs and services we deliver.  We heard about the 360 degree support clients receive when our staff get the referral.  Often there are co-occuring issues standing between the person and optimal health. 

In addressing the primary health concern, staff often discover broader issues are in play.  The way staff engage with clients include, as the health professional they have been referred to, advocate in engaging other services to support them and as a coordinator with allied health services. 

When someone is able to enjoy the forest right outside their door or finally understands the consequences of their drinking on their diabetes and other aspects of their life or when they can join friends at a party because of the help we have given, then we know we are making a difference.

“The service has made a huge difference to my health and well being.  I feel fully supported to be able to improve my life.”
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“This service has saved me.  I honestly don't know what would have happened without it.  I am so grateful
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